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2-Day Course Sharpening Skills For Writing Memos & Minutes of Meetings Time : 9.00 am ~ 5.00pm / Venue : Hotel/s in PJ Course Leader ~ Ms Bebe Chooi A Note on the Workshop : This is a two-day practical workshop, with the specific objective of training participants to write decent/acceptable/professional minutes of meetings. Since the workshop is designed to meet the needs of each and every participant, without exception, the workshop begins with a brief survey (and assessment, if necessary) to determine what these needs are. By and large, however, the majority of participants would need training in writing minutes of staff meetings, board meetings, committee meetings, brainstorming sessions, and “project status” meetings. There will also be some attempt to focus on more formal meetings such as the Annual General Meeting of shareholders of a company. Since meetings must have an Agenda or purpose/objective, which is normally incorporated or expressed in a Memo, and since previous experience with participants has revealed a need for training in the writing of Memos, Minutes will be preceded by Memos. Who Should Attend All staff who are required to write internal memos as part of their daily routine and who need to understand the value of this mode of communication or staff who are responsible for preparing minutes as part of their job. Concise, well-drafted minutes can be a valuable tool to help management avoid ‘strategic drift’ and make clear decisions to meet business objectives. Course Contents SESSION 1 Writing Memoranda (pl.) What exactly is a Memorandum (sing.)? Reasons for writing Memos Advantages over other forms of communication Format and Structure Style of writing
SESSION 2 The Three Documents for Meetings The Notice of Meeting Memo vs. Circular The Agenda: incorporated in which document? The Minutes: Importance and Purpose Types of Minutes Verbatim Minutes Resolution Minutes Narrative Minutes Action Minutes
SESSION 3 Various Formats for Minutes Seven Key Principles in Minutes writing The Past Tense Reported Speech Exercises on items 3 and 4 (on both days)
SESSION 4 Simulation and Role Play (on both days) Group session. Simulation of a meeting, where participants get the chance to write the minutes, based on the oral dialogue. Facilitator's feedback and comments.
SESSION 5 Written Assignments (on both days) Participants are given written dialogues of two different meetings. Each participant must come up with two sets of minutes based on the dialogues. Facilitator's feedback and comments. Short Question and Answer session.
Course Fee CLAIMABLE UNDER HRDF / SBL SCHEME (Fees are inclusive of tea break, lunch, course materials and certificate of attendance)
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Sharpening Skills For Writing Memos & Minutes of Meetings
