1-Day Course

Writing Effective Minutes of Meetings

Time: 9.00 am to 5.00 pm / Venue: Hotels in PJ 

Who Should Attend:  

Secretaries, Personal Assistants Administrators, Committee Members & support staff and those who need to enhance their minutes writing skills 

Course Objectives:  

• Train participants to write decent/acceptable/professional minutes of meeting
• Enable participants to understand the purpose of agenda and minutes and their important link to meetings.
• Enable participants to have knowledge on various types of format for minutes and the principles in Minutes writing.

Course Outline:  

Session One 

• Introduction
• Feedback on Participants’ Needs/Problems
• Importance and Purpose of Minutes
• Types of Minutes
• Verbatim Minutes
• Resolution Minutes
• Narrative Minutes
• Action Minutes
• Use of Agenda in Minutes writing
• Format of Agenda

Session Two 

• Various Formats for Minutes
• Seven key principles in Minutes Writing
• Use of past tense and reported speech
• Exercise on point “3”

Session Three 

• Group session. Simulation of a meeting, where participants get the chance to write the minutes, based on the oral dialogue.
• Facilitator’s feedback and comments

Session Four  

• Written assignment. Participants are given written dialogues of two different meetings. Each participant must come up with two sets of minutes based on the dialogues.
• Facilitator’s feedback and comments
• Short Questions and Answer session.  

Methodology: 

Discussion, Group activity, exercise, Q &A.   

Course Leader:  

Ms. Bebe Chooi a top-end trainer with a wide variety of management skills.Ms. Chooi has a Trainer's Certificate for the Executive Development Programmed (EDP), given by the Pusat Sumber Manusia Berhad (PSMB), under the Ministry of Human Resources.  She has taught the management and communication modules under the EDP in the last round for unemployed graduates, some of whom were pursuing MBA degrees, but were technically "unemployed". 

She has been selected by a private college, and approved by the Ministry, as a Trainer in the upcoming round.  Ms Chooi has a Master of Science degree in communication and research methodology from Ohio University, USA, fully obtained on campus.  She has a whole gamut of communication skills, both written and oral. She spent some sixteen years in managerial positions in PETRONAS, Malaysia's multinational corporation that has regularly been listed in the Fortune business magazine.  For three of those years, she was concurrently Senior Training Specialist in PETRONAS's Management Training Institute.  During almost all the sixteen years, she was asked to present papers, to sit on expert panels, and to chair technical sessions at international conferences. 

Ms. Bebe Chooi’s honorary positions included:Vice-President, Energy Commission, International Chamber of Commerce (ICC), Paris.Vice-Chairman, Malaysian National Committee, World Energy Council (WEC), London.Member, Governing Council, Institute of Public Relations Malaysia (IPRM).After PETRONAS, she spent several years as a corporate trainer and lecturer.  She was also Head of the School of Communication, and Academic Head of RMIT Business Degree Programmers, in two premier private colleges.    

Course Fee 

CLAIMABLE UNDER HRDF / SBL SCHEME 

• RM 470.00 per participant
• RM 440.00 Per Participant for 2 or more  participants