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 Product Details
 Business Communication workshops   Written Business Communication Skills & Grammar
 
 

2-Day Course

Mastering Written Business Communication Skills, Grammar & Correct Use of Words 

19 & 20 August 09 

                                        9.00 am ~ 5.00pm 

                        Hotel Singgahsana Petaling Jaya

Objectives  

This is an intensive two-day course that is designed to correct the major weaknesses facing executives at the workplace, whenever the nature of their job requires them to write. The course will focus on grammar, language, and the use and misuse of words, because it is in these areas that practically all the problems and pitfalls in writing lie.   

Unless these problems are adequately addressed, there is really no point in elaborating on and laboring over the format and content of written communication such as letters and reports.  Certain types of written communication, for example, reports and minutes of meetings require the use of the past tense and reported speech. 

It has been noticed that participants at these workshops are generally totally ignorant of how to use these forms.  To make matters worse, their ideas, however excellent, find difficulty in expression, and once expressed, are couched in language that leaves much to be desired. Once the "nuts and bolts" of writing, as it were, have been mastered, the course will finally proceed to the writing of business letters and office memos, by way of example.  

Who Should Attend 

This course is suitable for anyone or staff who is interested to improve their English grammar and written Communication.    

Course Contents

 

SESSION 1 - GRAMMAR

Parts of Speech Direct and Reported Speech Active and Passive Voice Perfect Tenses Participles as Verbs and Adjectives Participles as Nouns (Gerunds) (plus one example of a very common mistake when writing sentences beginning with gerunds)The Subjunctive Mood Phrases, Clauses and Sentences  

SESSION 2 - PITFALLS IN USAGE

Some Common Mistakes (who vs. whom, first-come-first-served, etc) what’s the Difference? Sorting out the confusion in usage Towards an Expanded Vocabulary  

SESSION 3 - THE BUSINESS OF WRITING

Ten examples of Courteous Phrases to use in Business Communication (instead of using quite common phrases that make business clients unhappy, uncooperative, defensive or downright angry) How to write a Good Paragraph How to write an Office Memo How to write a Business Letter    

SESSION 4 - PRACTICE SESSIONS  

These sessions will be sprinkled throughout the two days, but will culminate at the end of the workshop, when participants are presumed to have learnt the necessary skills for writing reasonably good English. Participants are encouraged to bring in actual written material that they are required to produce at work, so that the Trainer can point out errors and weaknesses in construction.    

Course Leader :  Ms. Chooi has a Trainer's Certificate for the Executive Development Programme (EDP), given by the Pusat Sumber Manusia Berhad (PSMB), under the Ministry of Human Resources.  She has taught the management and communication modules under the EDP in the last round for unemployed graduates, some of whom were pursuing MBA degrees, but were technically "unemployed".  She has been selected by a private college, and approved by the Ministry, as a Trainer in the upcoming round. Ms. Chooi spent some sixteen years in managerial positions in PETRONAS, Malaysia's multinational corporation that has regularly been listed in the Fortune business magazine.  For three of those years, she was concurrently Senior Training Specialist in PETRONAS's Management Training Institute.  During almost all the sixteen years, she was asked to present papers, to sit on expert panels, and to chair technical sessions at international conferences.Ms. Bebe Chooi's  honorary positions included:        Vice-President, Energy Commission, International Chamber of Commerce (ICC),  Paris.        Vice-Chairman, Malaysian National Committee, World Energy Council (WEC), London.        Member, Governing Council, Institute of Public Relations Malaysia (IPRM).
After PETRONAS, she spent several years as a corporate trainer and lecturer.  She was also Head of the School of Communication, and Academic Head of RMIT Business Degree Programmes, in two premier private colleges

 

 

Course Fee:

CLAIMABLE UNDER HRDF / SBL SCHEME

  • RM 880.00 per Participant
  • RM 830.00 per Participant for 2 or more participants
(Fees are inclusive of tea break, lunch, course materials and certificate of attendance)
 
 
 
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