Handling Problem Employees & Termination of Employment ~ How To Conduct A Domestic Inquiry Effectively
16 & 17 Sept 09
( 9.00 am ~ 5.00pm)
Hotel Singgahsana Petaling Jaya
Who Should Attend :
General Managers / HR/IR Managers, Officers and Executives / Corporate / HR / IR Consultants / Personnel / Training Managers/ Administrations Managers & Officers / Compensations and Benefits Managers/ Those Handling Employee Relations
Benefits You will Gain :
1) Knowing how to handle termination cases.
2) Learning how to conduct an effective Domestic inquiry.
3) Understanding the pertinent pre-requisites of an inquiry.
4) Implementing Principles of Natural Justice effectively.
5) Imposing appropriate penalty to commensurate with the misconduct committed.
6) Learning the roles of panel members, prosecution, union representative, witnesses and decision making.
7) Preparing the Charge Sheet, Notice of Inquiry and Panels Findings.
8) Preparing the witness, documenting the inquiry proceeding and evidences.
9) Determining and identifying misconducts
What is MISCONDUCT
Identify degree of offence
The company’s – DO’s & Don’ts
“Inquiry” – the requirements of EA ‘55
PRINCIPLE OF NUTURAL JUSTICE
Deviation of principle – its consequences
The right of being heard
HANDLING TERMINATION CASES
Reasons and CausesVarious
Form of Termination
Termination & Dismissal – Deliberation
Avoiding Pitfall – Proper Procedures
Court Citation & Views
PREPARATION FOR CASES
Identify the “case” (Bona fide)
The background/ build up of cases
Drafting of charge sheet
Inquiry venue-set up
PREPARATION OF DOMESTIC INQUIRY
Appointment of the panel members-criteria
Preparing the witness & exhibits
The persecution/ presenting officer-preparation
The roles & functions of the panel, witness and persecution
The role of the Chairman of the inquiry panel:
- Introduction of panel
- Evidence adduced at the inquiry
- Case process
- Concluding Concluding the case
MOCK INQUIRY / ROLE PLAY
Preparation for the next day
REINFORCE ON YESTERDAY’S MATTERS
The basic requirements
The roles for all participants
Providing / guilty offenceSuspensionEx-parte cases
DOMESTIC INQUIRY – Practical
Mock Inquiry – Practical hands-on
The line of questioning –leading question?
The plea-on the charge(s)Status of Guilty/ Not Guilty plea
Presentation of the charges
Circumstances to produce witness and exhibit
Recording of Inquiry Notes
Human Resources recommendations-penalty
Authorities to decide?
Mode of recommendation –reference to past and similar cases in Court
BRAINSTORM ON THE MOCK CASE
Identify the shortcoming and defect (Inquiry)
To introduce corrective measure and suggest improvements
IMPROPER DOMESTIC INQUIRY
It’s legal and technical
Citations on past cases from Industrial Court
AppealsAvenue under IRA’67QUESTIONS AND ANSWER SESSION
En. Wan Abu Bakar has more than 27 years of practical and hand-on experience in all facets of Human Resources and Personnel management, Industrial Relations, training and Performance Management as his forte. He was a former Director of Labour, Ministry of Labour (as it was known then) before joining a financial institution in its personnel / Industrial relation Division. He later joined the hospitality / hotel industry as its Director of Human Resources before setting his own consultancy firm. His past experience in a unionized environment enable him to conclude Collective Agreement, practiced his excellent inter- personal skills, labour laws and motivational approach including employee relations. He holds professional and tertiary qualifications and specializes in Industrial / Employee Relations and full spectrum of Human Resources Management. He is a panel member of the Industrial court (representing the Employers) and was one of the pioneer members in drafting the Code in Eradicating Sexual Harassment in the Workplace initiated by the Ministry of Human Resources. As a qualified training consultant registered with PSMB, he is actively being sought after to conduct in-house and public programmes.
RM 950.00 per participant
RM 900.00 Per Participant for 2 or more participants.
(Fees are inclusive of tea break, lunch, course materials and certificate of attendance)