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 Product Details
 Accounting Courses   Credit Management & Debt Recovery : Strategies & Practices
 
 

                                          2-Day Course 

            Credit Management & Debt Recovery                                       

                                     Hotel Armada Petaling Jaya

Objectives : -
  • Establish effective credit policies to increase business profitability
  • Develop effective strategies & practices to reduce outstanding payments and at the same time provide excellent customer service
  • Developing  & improving negotiation & reconciliation techniques to enhance better communication in debt recovery.
  • Improve Cash Flows with effective credit control management
  • Debt Collection & Recovery Techniques ~ Telephone collection, reminders, rescheduling settlement, external collection agents 

Who Should Attend :  

Financial Controllers / Credit Controllers/ Accountants/ Managers/ Accounts Receivable Personnel/ Administration Personnel involved in the credit function.  

 

Course Outline :

 

CREDIT MANAGEMENT Introduction Cost of having credit to customerPurpose of credit policy and factors to be consider

The importance of credit management

 

EFFECTIVE CREDIT MANAGEMENT Methods of assessing credit riskAssessment of credit worthiness- 5 CHow to develop a credit rating system Work out credit limit and risk categories

In depth evaluation of an individual . His net credit worthiness

 

 QUANTITATIVE TECHNIQUE Analysis and interpretation of working capital ratioAnalysis and interpretation of quick asset ratioSales per working  capital ratioDebtor turnover ratioCreditor turnover ratioFixed asset to current asset ratio

Working capital assessment and financing requirement

 

 QUALITATIVE TECHNIQUE The impact of company structureCompany historyPayment historyCredit checks, bank and other suppliers Information from statutory documentsForm 24 and 49 Economic environment

Industry /market intelligence

 

 SOURCES OF CREDIT INFORMATION AND SETTING UP A CREDIT CONTROL SYSTEM Various sources available Assessment by inspection of premises and interview of customers

Steps to take before approving limit and authorizing delivery.

 

 EFFECTS OF GRANTING LONGER CREDITExtra financing to fund additional debtorHigher credit riskRequired rate of return on investment in debtorFinancial impact on income statement

Discount policy

 

 DEBT COLLECTION AND RECOVERY TECHNIQUE Telephone collectionStatements , reminders and final demand"Key Account " customerAged debtor listEstablishing a procedure for overdue debtPersonal visits Use of outside agencies

Legal proceedings

 

RISK MANAGEMENT OF FOREIGN CUSTOMER Determining and quantifying risk Risk management techniques for oversea customerThe problem of foreign exchangeMaintain a foreign currency bank account Netting the transaction Forward exchange contract

Money market hedge  

 PITFALLS TO AVOID IN CREDIT CONTROL  Poor documentation Ambiguous sales terms and conditions

Third party transaction

 

GOOD PRACTICE IN DEBTORS MANAGEMENT Look after key accountManaging time scale Trade credit insurance Invoice discounting

Debt factoring

 

 IMPORTANCE OF DEBTOR COLLECTION IN CASH FLOW FORECAST Format of the forecast Forecasting assumptionForecasting cash inflow /outflows

Planned management decision  

 

 Course Leader

Mr. Tam Fook Cheong is a fellow member of the Charted Association of Certified Accountant (FCCA), Associate Member of the Chartered Institute of Management Accountant (ACMA) and a Chartered Accountant of the Malaysian Institute of Accountant (CA). Mr. Tam has more than 25 years of working experience in Finance, Accounting & Administration and has held various Managerial Position in the Oil and Gas industry.  Mr. Tam has been a regular speaker for various seminars, workshops as well as in-house training organized by Management Consulting firm and Australia Society of certified public Accountant. As a prolific trainer, he has presented numerous papers in Accounting and Corporate Finance related topics throughout Malaysian and Singapore. In addition, he has been lecturing extensively in various colleges for the past 20 years specializing in Strategic Finance Management, performance Measurement, Financial Reporting for various professional examination, namely ACCA, MICPA and ICSA. Currently, Mr. Tam is also a local counselor in the Finance Module of MBA for a distance learning program and MSC Finance.

 

Course FeeCLAIMABLE UNDER HRDF / SBL SCHEME

RM 950.00 per participantRM 900.00 Per Participant for 2 or more  participants (Fees are inclusive of tea break, lunch, course materials and certificate of attendance)
 
 
 
 
 
 
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