There are exceptional benefits and advantages in either purchasing an instrument or pursuing music education with professional music specialist “Carismen Dolce”. We are commonly known as the musician’s companion. There are compelling reasons for this as we have engaged ourselves in a creative and caring manner towards all who have experienced our services.

With confidence we can express : 

Instrument / Accessories / Book

• We are professional and specialized with a targeted and precise range of orchestral string instruments, accessories and books. The stock variety and diversity is unmatched. 

Instrument repair and set up

• We have a full fledged instrument repair and set up facility which means our string instrument personalized in the set up and playability. 

Customer Support

• Our customer support and service personnel will always offer unbiased honest service and knowledge based professional advice. 

Rental Policy

• We may be the only company that applies and engages in an active and caring rental policy. 

Purchase Considerations

• Our customer service and support personnel are professionally trained conscience in an ethical manner to care for potential customers. They would provide qualified information and advice for purchase of an instrument based on the potential achievement and budget of a student. We also provide a reasonable trial period before purchase of an instrument, and an interest free installment plan. 

Warranty

• We have an active warranty policy even for the smallest items which is open to customer scrutiny as evidence that the smallest consideration is not beyond us. 

Trade in Policy

• An instrument trade-in policy for instrument purchased from us is engaged if an upgrade in required. 

Music Education

• Potential students who register for lessons can expect to receive and instrument on loan. This means that one has fair opportunity to evaluate and establish if a student is keen and committed to the study of the instrument. 

Music Educationist

• The premium quality of the music educationist we have selected who are with us are noted professionals and exceptional persons who are holders of diplomas, degrees and doctorates with teaching experience and a personal commitment to educational excellence. 

Customer Service

• For five years we have served fulfilled and satisfied customers with personal and professional consideration which for us is the norm and not the exception.There is always a person who will respond to your phone enquiries at Carismen Dolce. It is zero seconds that you would spend with us as there is no auto attendant. There is always someone who knows what you are talking about and cares. We pride ourselves on the fact that we have happy customers who have become our friends. 

We have a customer and student referral list of which we have had the pleasure and privilege of serving, they perhaps would provide you with a first hand account of our exceptional conduct, excellent products with commitment and care in service.